Right of withdrawal

Statutory right of withdrawal

You are entitled to withdraw from this contract within fourteen (14) days without giving any reason for doing so. The deadline for withdrawal shall be fourteen (14) days from the date on which you take possession of the final goods delivered.

In order to exercise your statutory right of withdrawal, you have to notify us (Acoustic Design Concepts; Gerson Engel, Schälgärten 16, 35415 Pohlheim, e-mail: info@x32userconfigs.com, phone: +49 177 148 3239) of your decision to withdraw from this contract in a clear declaration (e.g. by sending a letter by mail, fax or email). You may use the withdrawal form attached for this purpose; however, it is not obligatory that you do so.

The withdrawal deadline shall be deemed to be met if you have sent the communication concerning the exercise of the right of withdrawal before the expiry of the deadline.


Consequences of withdrawal

If you withdraw from this contract, we must reimburse you for any payments we have received from you, including delivery costs without delay, but no later than fourteen (14) days after the day on which we receive the notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction in order to reimburse you unless otherwise explicitly agreed; under no circumstances will you be charged a fee for this refund.



Document written and continuously updated (German version) by janolaw AG